“I would like to acknowledge one of your drivers for outstanding customer service. I needed to get from circular quay to Darlinghurst to pick up my forgotten paperwork from my hotel and back to the bridge climb. Your driver was so friendly and waited patiently for me while I ran inside to get my paperwork for my bridge climb. Being from north Brisbane I didn’t even consider fare evasion when asking the driver to wait as I hadn’t even thought it was a thing. I’m so glad he waited for me and he got me to my bridge climb on time. 19/01/2020 at approximately 12:30/ 1 pm. Thank you so much for providing good drivers for forgetful people like me.”